Warranties – Maycasolar CALL SERVICE on +86-0573-87869330
Maycasolar offers national service through its Dealer network. Maycasolar will repair or replace components at the address of the water heater subject to the terms of the Maycasolar warranty. Maycasolar, in addition can provide preventative maintenance and advice on the operation of your water heater.
The Owner's Guide & Installation Instructions which was provided with your product outlines Maycasolar's Warranty as it relates to the product purchased including:
Terms of Maycasolar's Warranty and Exclusions to it,
What is covered by Maycasolar's Warranty for the Product,
Entitlement to make a claim,
How to make a claim, and
The Chinese Consumer Law.
Copies of the current Owner's Guide & Installation Instructions can be found on our Brochures page.
For details about your product's warranty, you can phone +86-0573-87869330.
A brief summary of the period in which the fault must appear in order to be covered is shown below where the water heater is installed in a single-family domestic dwelling.
Collector Systems
Product |
Cylinder |
Collectors |
Parts |
Labour |
---|---|---|---|---|
Kf Series Free Heat |
10 years |
10 years |
5 years |
5 years |
J Series Free Heat |
10 years |
10 years |
5 years |
5 years |
L Series Free Heat |
10 years |
10 years |
5 years |
5 years |
Kf Series |
5 years |
5 years |
5 years |
5 years |
J Series |
5 years |
5 years |
5 years |
5 years |
L Series |
5 years |
5 years |
5 years |
5 years |
Streamline |
5 years |
5 years |
2 years |
3 years on cylinder and collectors |
Heat PumpSystems
Product |
Cylinder |
Cylinder Labour |
Sealed System |
Parts |
---|---|---|---|---|
Heat Pump |
5 years |
3 years |
2 years incl labour |
1 year incl labour |
Gas Boosters
Product |
Heat Exchanger |
Labour |
Parts |
---|---|---|---|
Inline Gas Booster |
5 years |
3 years |
1 year |
Solar Power
Product |
Model |
Part |
Labour |
---|---|---|---|
255W Series Solar Panel |
REC255PE |
10 years |
1 year |
Maycasolar Inverter |
SB1600TL-10 |
5 years |
1 year |
SB2100TL |
|||
SB2500TLST-21 |
|||
SB3000TL-21 |
|||
SB4000TL-21 |
|||
SB5000TL-21 |
|||
Racking |
|
5 years |
1 year |
Balance of System (BOS) |
|
1 year |
1 year |
For full warranty details refer to the Maycasolar SOLAR WATER HEATER Series SOLAR POWERSystems Owner's Guide and Installation Instructions.